Zoom meetings that may include connections from any of the CCS Polycom classrooms or meeting spaces require certain Zoom meeting settings.

Ensure that Waiting Room is unchecked if the Host will be dialing in from a Polycom system. As Host, you will not have control from the Polycom system to allow other participants into the Meeting. If Waiting Room is preferred, the Host will need to be prepared to sign to the Zoom client on a secondary device (smartphone, desktop PC, etc) to allow Participants into the Meeting (including the Host's own Polycom system).

Disable Join Before Host. If the meeting host will be connecting from a Polycom system only they will need to dial into the Meeting with the Host Key* or sign-in on the Zoom application/website as the Host and enable sharing for all participants.


If you are scheduling Zoom Meetings and will be signed in and hosting the Meeting yourself from your laptop, desktop, etc the above settings are less crucial. The main consideration is, as host, if you plan to launch the meeting from a Polycom system only, your controls of the meeting are limited through the Polycom interface and the above settings set a baseline where all users (with Meeting ID and Pasccode) can connect with minimal fuss.

For more information on general Zoom Security, look here: https://ccspokane.freshservice.com/a/solutions/articles/3000046415

*Dialing from a Polycom into a Zoom meeting requires specific dial-strings and/or enduser interaction on the Polycom system. Users should make themselves familar with these procedures. More information here: https://ccspokane.freshservice.com/support/solutions/articles/3000048346-zoom-polycom-how-to-dial-into-zoom