Summary
Step-by-step guide on logging into your Bigfoot email from a computer on campus
Step 1: locate your Bigfoot Email address and password initially sent out to students using the preferred email within ctclink. The email might be in your junk or spam folder and will come in from Student-Accounts@ccs.spokane.edu, with the Subject of CCS Student Network Account.
The email will look like the following:
Greetings,
The Community Colleges of Spokane Information Technology Division provides a Bigfoot network account for students who apply to attend and are accepted at one of our colleges.
The scripts that on-board student accounts successfully created your account on: 05-04-2024-09:59
Account Information
Student Username: JohnS1234@bigfoot.spokane.edu
Temporary Password: NpRm3SQEdfTA
You can use your Bigfoot account for the following:
- Accessing your Bigfoot email
- Logging in to college-owned student equipment
- Accessing the campus WiFi network (CCS Net)
- Accessing the library databases
- Purchasing parking passes via NuPark
- Accessing Zoom
Access your email and Microsoft 365 account here:
https://www.office.com/
Reset your password here:
https://passwordreset.microsoftonline.com/
Please Note the following:
- You should be able to access your mailbox in Microsoft 365 within two hours of receipt of this email.
- Once you are registered for classes, additional Microsoft 365 applications will become available to you.
If you need additional assistance logging into your Bigfoot network account please contact the IT Support Center at 509-533-4357 option 2 or at ITSupportCenter@ccs.spokane.edu.
Hint: If you can’t locate this email, please call the IT Support Center at 509-533-4357 option 2 during our current hours of Monday-Friday from 7:30 AM – 5:30 PM. We will perform an identity verification process before assisting with locating the account and resetting the password. We don’t have access to these initial emails and can’t resend them.
Step 2: Locate a student computer in a lab. Enter the full email address and password into the appropriate fields and select Enter on the keyboard.
Hint: If you would like to update your account password, please select CTRL+ALT+DELETE on the keyboard. The following menu will appear, and you will select Change a Password.
The following screen will show your account, ask for the old password (which you initially used to log on), and then request that you create a new password and enter it twice. The new password must contain a minimum of 10 characters, and at least one number, one upper case letter, one lower case letter, and one special character (the easiest to use are normally ! and *).
The computer should automatically log on to your account allowing students access to student printers, and software installed in the specific lab.