Resolving WiFi Issues in Mac OS X

Summary
If you have difficulty connecting your Mac to CCS Net WiFi, the following steps may assist you in resolving the issue.

Description/Steps for Resolution
If the initial login fails, you may not have a valid IP address.

Step One - Access Network Settings

Select the WiFi symbol at the top right hand corner of the screen, and then select Open Network Preferences.

Step Two - Verify IP Address
Verify there is a self‐assigned IP address – the address begins with 169 instead of 10.

Step Three - Turn Off WiFi

Select TURN WIFI OFF, then Select ADVANCED

Step Four - Delete Old CCSNet Profile

Select CCS Net so it is highlighted, then select the minus sign (‐) to remove CCS Net.

Step Five- Create New Profile

Select the plus sign (+) to create a new profile.

Step Six – Enter the Settings Information

Enter in the following information into the respective fields.

Network name: CCS Net

Security: WPA/WPA 2 Enterprise

Step Seven - Enter your credentials
Enter your CCS network credentials in the username and password fields.

Students should add @bigfoot.spokane.edu after their username.

Faculty and staff should enter one of the following after their username, depending on which domain they belong to:

@ccs.spokane.edu
@scc.spokane.edu
@sfcc.spokane.edu

Step Eight - Turn your Wifi On
Select the WiFi/Airport icon to turn on your WiFi back on.

Keywords: CCSNet, WiFi, Mac, OSX, Troubleshooting, IP Address