Summary

If you have difficulty connecting to the internet even while connected to CCS Net, you may have a corrupted wireless profile.  In these cases, it can be necessary to remove and re-create your profile.  These instructions are most specific to Windows, but should provide helpful information for other operating systems as well.


Description/Steps for Resolution

Step One - Launch PC Settings

Under Apps, click on PC Settings.

 displays Windows 8.1 Apps menu

(Image shows PC Settings selected under Apps)

Step Two - Access network settings
Click on Network

Windows PC Settings window


Step Three - Manage connections

Click on Connections, then on Manage known networks

 Windows network settings window


Step Four - Forget CCS Net

Click on CCS Net and click on Forget


Windows manage known networks window


window displaying option to forget a known network


Keywords: CCS Net, Wireless, WiFi, Wi-Fi, Forget, Network