VPN installing Cisco Secure Client
Summary
The Spokane Colleges VPN (Virtual Private Network) allows employees and students to securely access campus resources while off campus. Once connected, users can access internal resources such as shared drives and other campus systems.
Before You Begin
Before installing and using the VPN:
- Verify your Spokane Colleges account is active
- Ensure you know your Spokane Colleges email address and password
- Confirm you have working internet connection
- If using a college-owned device, contact the IT Support Center if prompted for administrative rights
Install Cisco Secure Client
Step 1 - Open the VPN portal
Navigate to: https://webvpn.ccs.spokane.edu
Step 2 - Sign In
Sign in using your full Spokane Colleges email address and password.
Step 3 - Download Cisco Secure Client
After signing in:
- Select AnyConnect from the left-side menu
- Click the “Start AnyConnect” link
- Start the download by clicking the download button
- Open the downloaded installer file
Step 4: Install Cisco Secure Client
- Run the installer
- Follow the installation prompts
- Complete the installation
Connect to the VPN
Step 5: Launch Cisco Secure Client
Open Cisco Secure Client from your Start Menu or Applications folder.
Step 6: Enter the VPN Address
In the Server field, enter: webvpn.ccs.spokane.edu
Step 7: Connect
Select Connect
Step 8: Authenticate
Sign in using your Spokane Colleges email address and password
Step 9: Verify Connection
Once connected, you should be able to access campus resources that require a VPN connection
Disconnect from the VPN
Step 10: Disconnect When Finished
- Locate the Cisco Secure Client icon in the system tray or menu bar
- Open the client
- Select Disconnect
Troubleshoot
Unable to Sign In
- Verify your Spokane Colleges password
- Confirm your account is active
- Reset your password if needed
- Ensure you are signing in with your full Spokane Colleges email address
VPN Will Not Connect
- Verify that you have an active internet connection
- Restart your computer
- Reopen Cisco Secure Client and try again
- Confirm the server address is webvpn.ccs.spokane.edu
- Temporarily disable any personal VPN software that may conflict with the connection
Installation Issues
- Run the installer as administrator
- Remove older VPN clients if conflicts occur
- Reboot the computer and attempt the installation again
- Contact the IT Support Center if installation continues to fail
Need Help?
If you continue to experience issues connecting to Spokane Colleges VPN, please contact the IT Support Center