IT Support Center Hours Monday-Friday 7:30 am - 5:30pm

Support Center

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Everyone 7

• IT & eLearning Support Chart
• Using ctcLink Reference Center
• Canvas Support - eLearning
• Teams - Manage Notifications
• Focused Inbox - Turn Off or On

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Accounts & Access

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General 10

• Bigfoot Account – Overview
• Guest Accounts
• Tips for Password Construction
• Bigfoot Email - Activating your Account
• Bigfoot Email - Logon to Campus Computer

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Multifactor Authentication (MFA) 4

• MFA - ctcLink Accounts
• MFA – FAQs for CCS & Bigfoot Accounts
• MFA - Configuration for Microsoft 365 Accounts
• MFA - Setting Up YubiKey for ctcLink/Canvas

WiFi 10

• WiFi Access at Spokane Colleges
• Connecting to CCSNet WiFi from Android
• Connecting to CCSNet WiFi from iPad or iPhone
• Connecting to CCSNet WiFi from Windows 10
• Connecting to CCSNet WiFi from Mac OS X

See all 10 articles

VPN 1

• VPN installing Anyconnect

ctcLink

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Getting Started 2

• ctcLink - Account Activation
• Canvas - Logging on for the First Time

Zoom and Video Conferencing Resources

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Zoom Basics 5

• Zoom - Account Basics
• Zoom - Getting Started
• Zoom - Essential Terminology
• Zoom - Attending a Meeting
• Zoom - Updating the Client

Zoom Recording 4

• Zoom - Recording Basics
• Zoom - Cloud Recording
• Zoom - Sharing Your Recording with Panopto
• Zoom - Troubleshooting Panopto Recordings

Zoom Tips and Tricks 1

• Zoom - Outlook and Calendar Integration

Zoom Security and Safety 1

• Zoom - Security

Zoom and Polycom (ITV) 2

• Zoom+Polycom - Required Meeting Settings
• Zoom+Polycom - How to Dial Into Zoom