Some of you may have noticed warnings being added to email messages. These warnings appear in the form of a blue banner on the received message.
The warning messages are triggered by a series of inspections and filters placed on incoming messages. This has become necessary because of a significant number of messages either carrying a malicious executable file know as a 'payload', or an attempt to obtain confidential information, or other responses, from the recipient known as 'phishing'. These messages appear to have originated inside our organization, and often impersonate administrators, the IT Support Center, or other influential senders. This type of impersonation has increased the conversion rate on these malicious messages, which results in additional security risk to the Community Colleges of Spokane.
These warnings are only attached to messages which originate from outside our organization, and are particularly helpful in identifying messages which originate from outside, but appear to have been sent from a familiar sender inside the organization.
Some have expressed frustration and concern over these messages. It is regrettable they are necessary, but unfortunately that is the state of information technology, and particularly email services today.
If you regularly exchange email, and file attachments, with students, we can recommend having the students use their @Bigfoot.spokane.edu email accounts for that activity. Messages from those accounts are seen as originating from inside our organization and are exempt from the warnings.
Instructions to students for accepting and using @Bigfoot email accounts can be found in this linked IT Solution.